Q1: What materials are used for the surgical implants?
A: Our surgical implants are primarily made of high-quality Titanium, ensuring biocompatibility and strength for maxillofacial and cranial surgeries.
Q2: What are the accepted payment methods?
A: We accept multiple payment methods including T/T (Telegraphic Transfer), Western Union, Money Gram, PayPal, and Trade Assurance services.
Q3: How long is the delivery time for orders?
A: Generally, it takes about one week if the goods are in stock. For non-stock items, the delivery time ranges from 15 to 30 days depending on the order quantity.
Q4: Which shipping methods do you provide?
A: We offer reliable global shipping through DHL, FEDEX, TNT, UPS, ARAMEX, and EMS to ensure timely delivery.
Q5: Is there a warranty for your medical products?
A: Yes, we provide a 1-year warranty on our products. Please note that wearing parts such as drill bits and screwdrivers are excluded from this warranty.
Q6: Are your products certified for medical use?
A: Yes, our products are manufactured under strict quality controls and hold CE and ISO 13485 certifications.