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Frequently Asked Questions
What are your available payment methods?
We accept T/T, Western Union, Money Gram, and PayPal.
What are your standard terms of delivery?
Our delivery terms include DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
What is the estimated delivery time for an order?
Generally, it is about one week if the goods are in stock. For items not in stock, it takes 15-30 days depending on the order quantity.
Does the product come with a warranty?
Yes, we provide a 1-year warranty. Please note that wearing parts such as drill bits and screwdrivers are excluded.
What materials are the suture anchors made of?
The products are manufactured using high-quality Peek and Titanium materials suitable for orthopedic surgery.
Is the packaging sterile for medical use?
Yes, each product is packed in a plastic sterile bag to ensure safety and hygiene for surgical applications.