Q1. What is your payment method?
A: We accept T/T, Western Union, Money Gram, and PayPal.
Q2. What are your terms of delivery?
A: Available delivery terms include DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
Q3. How about your delivery time?
A: Generally, it is about one week if the goods are in stock. For items not in stock, it takes 15-30 days depending on the order quantity.
Q4. Does your product have a warranty period?
A: We provide a 1-year warranty. Please note that wearing parts such as drill bits and screwdrivers are excluded.
Q5. What materials are used for the surgical instruments?
A: The instruments and screws are primarily made of high-grade Titanium and medical-quality stainless steel to ensure biocompatibility and durability.
Q6. Can I request a sample before placing a bulk order?
A: Yes, samples are available for quality evaluation. Please contact us to discuss the specific requirements for your sample request.