What are the available payment methods?
We accept T/T, Western Union, Money Gram, PayPal, or Trade Assurance services.
What are your standard delivery terms?
We ship via major international carriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How long is the typical delivery time?
Generally, it takes about one week if goods are in stock. For non-stock items, delivery is between 15-30 days depending on the order quantity.
Do the products come with a warranty?
Yes, we provide a 1-year warranty. Please note that wearing parts such as drill bits and screwdrivers are excluded.
How do you handle international customs and taxes?
For experienced importers, we ship via standard express. For those without import experience, we can provide door-to-door delivery handling customs and taxes directly.
What is the shipping policy for North American regions?
We can ship directly; for example, shipments to the United States valued under 600 USD are typically tax-free.