What are your supported payment methods?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance services.
What are your standard terms of delivery?
We ship via major international carriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
What is the estimated delivery time?
Generally, it takes about one week if goods are in stock. For non-stock items, it ranges from 15-30 days depending on the order quantity.
Do your products come with a warranty?
Yes, we provide a 1-year warranty. Please note that wearing parts like drill bits and screwdrivers are excluded.
Do you handle customs clearance for specific regions like Mexico?
We can handle customs and taxes for customers without import experience, delivering directly to your door. For experienced importers, we ship via standard international express.
Is there a tax-free threshold for shipments to the United States?
For shipments to the United States valued at less than 600 dollars, there is typically no tax applied.