❓FAQ
Q1. What payment methods are accepted?
We accept T/T, Western Union, Money Gram, PayPal, and Trade Assurance services.
Q2. What are the terms of delivery?
Delivery is available via major international carriers including DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
Q3. What is the estimated delivery time?
Generally, items in stock ship within one week. For non-stock items, lead time ranges from 15-30 days depending on the order quantity.
Q4. Does the product come with a warranty?
Yes, we provide a 1-year warranty. Please note that wearing parts such as drill bits and screwdrivers are excluded.
Q5. How are customs and taxes handled for international shipping?
For customers with import experience, we ship via standard express. For those without experience, we can handle customs and taxes for direct door-to-door delivery.
Q6. Are there tax-free options for shipping to the United States?
Yes, shipments sent directly to the United States valued under $600 are typically tax-free.