Frequently Asked Questions
Q: How long is the delivery time?
We maintain a large warehouse for most goods to ensure fast delivery. For items not in stock, delivery typically takes about 7-15 days.
Q: What payment methods do you accept?
We accept various payment methods including T/T, Western Union, and PayPal.
Q: How should I maintain the battery?
Batteries should be stored in a clean, dry, ventilated, and dark environment when not in use. Keep it fully charged and recharge every 3 to 6 months.
Q: How are the goods shipped?
We ship via DHL, UPS, TNT, train, sea, or standard logistics to ensure safe delivery. If you have a shipping agent in China, we can provide free shipping to their location.
Q: What is your Minimum Order Quantity (MOQ)?
There is no limit. We welcome sample and trial orders so you can check our quality and service first.
Q: Do you provide OEM services?
Yes, we provide comprehensive OEM services for battery size, logo, color, packaging, wire configuration, connectors, and more.